Refund Policy

This Refund Policy clarifies the unified return and refund rules applicable to all orders on the website, aiming to provide fair, transparent, and standardized after-sales protection for all global customers. All products sold on this website follow the same after-sales standards, regardless of customer region or order amount, to ensure equal consumer rights for every user.

We support a unified 60-day return period. Customers who need to apply for a return must initiate the after-sales application within 60 days after the order is successfully delivered. All returned items must be kept unused, unwashed, undamaged, and retained with complete original packaging and accessories. Products with man-made damage, excessive use traces, or lost original packaging will not be eligible for return and refund services.

For orders with quality problems, shipping damage, or incorrect delivery caused by our side, we provide free return, exchange, or full refund services. Customers need to provide clear photos, videos, and other valid proof materials to verify the product problem. Our team will review the application quickly and give a targeted after-sales solution according to the actual situation of the order.

After the returned goods are received, inspected, and confirmed to meet the return standards, we will complete the refund processing within 5 to 10 business days. The refund will be fully returned to the customer’s original payment account, and the specific arrival time is subject to the processing cycle of the customer’s payment institution. All transaction currencies are settled in US dollars, and the refund amount is calculated strictly according to the actual payment amount of the order.

We reserve the right to adjust and update the refund policy according to industry norms and platform rules. All after-sales disputes shall be handled in accordance with the latest published policy standards. We adhere to the principle of fair treatment of every order to ensure a stable and reassuring after-sales shopping experience for global users.